Company Related FAQ's
We are a clean energy solutions company based in Pune, India. We specialize in lithium-ion and LiFePO4 batteries, solar hybrid inverters, energy storage systems, and smart BMS-integrated power products.
Our manufacturing and R&D facility is located in Shahada, Nandurbar District of Maharashtra. And our Corporate Office is Located in Pune.
We serve both individual customers and commercial/industrial clients across India and abroad.
Yes! We welcome inquiries for dealership and distribution. Please fill out the partnership form on our website or contact our sales team.
Product-Related FAQs
We manufacture Lithium-ion, LiFePO4, and custom battery packs for various applications like solar storage, EV, backup systems, and telecom.
ARENQ is our premium range, built with high-quality cells, smart BMS, and rugged enclosures, offering longer lifecycle, fast charging, and enhanced safety.
Yes, we offer hybrid solar inverters with high efficiency, intelligent charging algorithms, and BMS compatibility.
Yes, all our products meet relevant BIS, CE, IEC, and RoHS certifications.
Product Assembly/Installation FAQs
We strongly recommend installation by a certified electrician or Sunlit-authorized technician to ensure safety and warranty validity.
Yes. We offer remote technical assistance, detailed user manuals, and onsite support through our dealer network.
- Never reverse polarity
- Avoid exposure to moisture
- Ensure proper ventilation
- Use compatible inverters and charge controllers
Yes, every product comes with a step-by-step user and installation manual in English (others available upon request).
Warranty & Support FAQs
Our standard lithium battery warranty ranges from 3 to 5 years, depending on product type and usage.
We cover manufacturing defects, internal BMS failure, and capacity drop below threshold within warranty period. Physical damage or misuse is not covered.
Please contact our service team or your nearest Sunlit dealer with the product serial number, invoice, and issue details. We’ll guide you through the claim process.
Yes, we offer AMC options for bulk/commercial installations. Please contact us for custom plans.